Contact US

AUTHOR: RUYI3 BPUBLISHED: SEP 08, 2018

FINJINGSIMS ONLINE CONTACT CENTER

Contact us for any topic related to an online order. Please prepare your order number for a faster response (you can find your order number here. Please refer to the table below for a faster resolution of your demand.
Tel. 0-2049-7898
Monday – Sunday 9.00 AM – 6.00 PM (We’re closed on Public Holidays).
Email: [email protected] For a faster response please use the table below:

Contact reason How to
You want to know where your order is You can check your delivery status here. You can check your delivery status here. If your order is still pending,
don’t hesitate to call us or send us an e-mail with the following subject:
[Delivery tracking] : followed by your order number
You want to cancel Please fill in the cancellation form
here.
You want to return Please fill in the return form
here.
Customer service asked for your bank details Please fill in the bank detail form
here.
Tax invoice issue You can call us or send us an e-mail with the following subject:
[Tax invoice] : followed by your order number
Fin Member You can call us or send us an e-mail with the following subject:
[Fin] : followed by your order number
Refund tracking issue You can call us or send us an e-mail with the following subject:
[Refund] : followed by your order number
Other You can check the FAQ here: the answer to your question might be there! If your answer is not there, You can call us or send us an
e-mail with the following subject: [Other]

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    Latest update: 20 February 2020