Contact US
AUTHOR: RUYI3 BPUBLISHED: SEP 08, 2018
FINJINGSIMS ONLINE CONTACT CENTER
Contact us for any topic related to an online order. Please prepare your order number for a faster response (you can find your order number here. Please refer to the table below for a faster resolution of your demand.
Tel. 0-2049-7898
Monday – Sunday 9.00 AM – 6.00 PM (We’re closed on Public Holidays).
Email: [email protected] For a faster response please use the table below:
| Contact reason | How to |
|---|---|
| You want to know where your order is | You can check your delivery status here. You can check your delivery status here. If your order is still pending, don’t hesitate to call us or send us an e-mail with the following subject: [Delivery tracking] : followed by your order number |
| You want to cancel | Please fill in the cancellation form here. |
| You want to return | Please fill in the return form here. |
| Customer service asked for your bank details | Please fill in the bank detail form here. |
| Tax invoice issue | You can call us or send us an e-mail with the following subject: [Tax invoice] : followed by your order number |
| Fin Member | You can call us or send us an e-mail with the following subject: [Fin] : followed by your order number |
| Refund tracking issue | You can call us or send us an e-mail with the following subject: [Refund] : followed by your order number |
| Other | You can check the FAQ here: the answer to your question might be there! If your answer is not there, You can call us or send us an e-mail with the following subject: [Other] |
Latest update: 20 February 2020
